@article {17437,
	title = {Queue-length balance equations in multiclass multiserver queues and their generalizations},
	journal = {Queueing Systems: Theory and Applications},
	volume = {86},
	number = {3-4},
	year = {2017},
	month = {2017},
	pages = {277-299},
	url = {http://rdcu.be/uNeo},
	author = {Marko A. A. Boon and Onno J. Boxma and Offer Kella and Miyazawa, Masakiyo}
}
