The Influence of Feedback on Mood - Linear Effects on Pleasantness and Curvilinear Effects on Arousal

Citation:

AN Kluger, S Lewinsohn, and JR Aiello. 1994. “The Influence of Feedback on Mood - Linear Effects on Pleasantness and Curvilinear Effects on Arousal.” Organizational Behavior and Human Decision ProcessesOrganizational Behavior and Human Decision ProcessesOrganizational Behavior and Human Decision Processes, 60, Pp. 276-299.

Abstract:

We investigated the effects of feedback (grades) on two primary mood dimensions-Pleasantness and Arousal. We hypothesized that (a) cognitive comparisons of feedback to multiple standards yield cognitive appraisals of feedback sign, and that (b) feedback sign has a linear effect on harm/benefit appraisal, which influences mood Pleasantness, and a curvilinear effect on need for action appraisal, which influences Arousal. In Study 1 (N = 281), grades (a proxy for the sign of feedback-norm discrepancy) had a linear relationship with Pleasantness and a U-shaped relationship with Arousal. In addition, subjects who received grades had higher Arousal than control subjects. Study 2 (N = 226) replicated the results of Study 1 and showed that after controlling for the relationship of grades with Pleasantness and Arousal, the sign of feedback-expectation discrepancy (a second standard) also had a linear relationship with Pleasantness and a U-shaped relationship with Arousal. (C) 1994 Academic Press, Inc.

Notes:

Pt382Times Cited:25Cited References Count:60