Citation:Gilad, Sharon. 2009. “Juggling conflicting demands: The case of the UK financial ombudsman service”. Journal of Public Administration Research and Theory 19 (3):661 - 680.Download CitationBibTex Tagged XML Date Published:2009Last updated on 11/04/2015
Gilad, Sharon, and Saar Alon-Barkat. 2018. “"Enhancing Democracy via Bureaucracy: Senior Managers’ Social Identities and Motivation for Policy Change"”. Governance 31 (2):359-380. Publisher's Version
Alon-Barkat, Saar, and Sharon Gilad. 2017. “"Compensating for Poor Performance with Promotional Symbols: Evidence from a Survey Experiment"”. Journal of Public Administration Research and Theory 27 (4):661:675.
Schanin, Yael, and Sharon Gilad. Forthcoming. “Civil Servants’ Inter-Departmental Social Ties as An Impetus for Voicing Ideas for Improvement”. Public Management Review.
Gilad, Sharon, and Michaela Assouline. Forthcoming. “Citizens' Choice to Voice Concerns with Administrative Burdens”. International Public Management Journal. online_appendix.docx citizen_choice_to_voice.csv
Gilad, Sharon, Saar Alon-Barkat, Nitzan Faibish, and Sarah Goldberg. 2022. “Leveraging City Officials’ Professional and Social Identities to Facilitate Affordable Housing”. Political Geography 94.